Contact

How do I contact Dan Smalls Presents?

Tickets

Where can I buy tickets to shows? Why are there service charges?

The service charges for online and telephone sales are slightly vary depending on ticket price, delivery method, and number of tickets.
DSP negotiated with several companies to ultimately provide the lowest service charges possible to the customer for online and phone sales. We found these to be some of the lowest in the nation.

The State Theatre Box Office

Tickets available for shows at: The State Theatre, Brewery Ommegang, The Haunt and The Dock.

105 West State St., Ithaca, NY 14850

Box Office Hours: Tue-Fri 10am-5pm, Sat 11am-4pm

No service fees in the box office. Service applied to online and phone orders.

McNeil Music of Ithaca

Tickets available for shows at: The Haunt, The Dock

110 West Green St, Ithaca, NY 14850

Store Hours: Mon-Fri 10am-6pm, Sat 10am-5pm

No service fees. Cash only.

The Dock

Tickets available for shows at: The Dock only

415 Taughannock Blvd, Ithaca, NY 14850

No service fees for cash purchases. $1 per ticket fee applied to credit card purchases.

The Haunt

Tickets available for shows at: The Haunt only

702 Willow Ave, Ithaca, NY 14850

No service fees for cash purchases. $1 per ticket fee applied to credit card purchases.

Hangar Theatre Box Office

Tickets available for shows at: The Hangar Theatre only. Service fees may apply.

Where can I pick up my Will Call tickets?

  • State Theatre: Will Call tickets can be picked up in the State Theatre Box Office on the night of the event.
  • Haunt/Dock: Will Call tickets are available at the door of the venue when doors open open the night of the event.
  • Hangar Theatre: Will Call tickets are available at the Hangar Theatre Box Office when doors open on the night of the event.
  • Brewery Ommegang: Will Call SHOW ONLY tickets can be picked up at the Main Gate when gated open on the day of the event. Will Call SHOW/CAMPING tickets can be picked up at the CAMPING GATE one hour before MAIN GATES open on the day of the event.

My tickets have not arrived, what do I do?

Please contact Front Gate Tickets: http://support.frontgatetickets.com/

My son/daughter ordered tickets using my credit card, but it says the cardholder needs to be the one to pick up the tickets. Is that true?

Print the ticket order confirmation page that is emailed to you and jot a note on the bottom stating that you (cardholder) authorize the other person to pick up the tickets. Have your son or daughter bring that note and their ID and the box office will release the tickets to him/her. Otherwise please call the venue at least 24 hours prior to the show and we’ll do our best to accommodate you.

Are tickets refundable? What if a show is rescheduled or cancelled?

Tickets are not refundable, all sales are final. If a show is rescheduled the new date will be immediately posted to this website and your ticket for the original show will be honored at the rescheduled date. If a show is cancelled and no make up date is announced then the ticket is refundable (less service charges unfortunately — our ticketing company’s policy, not ours); the refund will happen automatically if you purchased with a credit card, otherwise if you paid cash you need to bring your ticket back to the place of purchase for a refund. Cash refunds are available for 30 days.

What are the age requirements for a show? I’m under 18 and want to come to a show?

Most Dan Smalls Presents shows are ALL AGES. However, Haunt and Dock shows are 18+ (under 18 permitted with a parent or guardian). Please check the event listing on this website if you have any questions regarding a specific show.

What type of ID is accepted?

  • Passport
  • Government Issued Drivers Licence
  • Government Issued Non-Driver Identification
  • Military ID
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Our Exclusive Venues:

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Brewery Ommegang - Cooperstown, NY

Brewery Ommegang is a brewer of Belgian style ales located in Cooperstown, NY that also acts as a concert venue. Its capacity is 5000 people, and camping, food, and drinks (alcoholic and non) are available. Events here are general admission (standing) unless noted otherwise.

www.ommegang.com

656 Co Hwy 33
Cooperstown, NY 13326

p: 607.544.1800

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The State Theatre - Ithaca, NY

The State Theatre is a historic theatre in downtown Ithaca with a capacity of 1611 people. Dan Smalls Presents frequently puts on events here, and they range from comedy acts to rock, indie, country, and blues musical acts. The events here are assigned seats unless noted otherwise, and there is a bar in the theatre for those who wish to purchase alcohol.

www.stateofithaca.com

105 West State Street
Ithaca, NY 14850

p: 607.273.8283

info@stateofithaca.com

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The Haunt - Ithaca, NY

The Haunt is a bar and music venue serving the Ithaca area for over 30 years. Their capacity is 450 people, and events here are general admission (standing) unless noted otherwise. All shows at The Haunt are 18+

www.thehaunt.com

702 Willow Ave
Ithaca, NY 14850

p: 607.275.3447

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The Dock - Ithaca, NY

The Dock is located in at the base of Cayuga Lake, in Ithaca, with a capacity of 350 people. DSP events at The Dock range from comedy acts to rock, indie, country, and blues musical acts. All shows at The Dock are 18+.

www.thedockithaca.com

415 Taughannock Blvd.
Ithaca, NY 14850

p: 607.3194214

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Hangar Theatre - Ithaca, NY

Before the Hangar was a theatre, it was one of the earliest airports in New York State. It is located at the base of Cayuga Lake, in Ithaca, with a capacity of 350 people. The events here are assigned seats unless noted otherwise.

www.hangartheatre.org

801 Taughannock Blvd.
Ithaca, NY 14850

p: (607) 273-2787

info@hangartheatre.org

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Asbury Hall at Babeville - Buffalo, NY

Asbury Hall is a beautiful setting to experience a live show; complete with a state of the art sound system, fixed stage, and original wrap around balcony with pew seating. Capacity is 1200 standing/800 seated.

www.babevillebuffalo.com

341 Delaware Avenue
Buffalo, NY 14202

p: 716.852.3835

info@babevillebuffalo.com

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Event Gallery at Bethel Woods Center for the Arts - Bethel, NY

Bethel Woods Center for the Arts utilizes the arts and humanities to inspire, educate and empower individuals. The center continues to recapture the magic of the legendary site it occupies, providing artists the opportunity to perform on its stages and offering guests the occasion to enjoy concerts in an historic and extraordinarily beautiful setting. Its commitment to providing the region with the highest quality entertainment, educational, and cultural experiences possible is at the forefront of its work.

200 Hurd Road
Bethel, NY 12720

p: 1.866.7812922

info@bethelwoodscenter.org

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Smith Opera House - Geneva, NY

The Smith Opera House is a perfect venue for taking in a live performance of music, dance, theater or speech. The theatre seats 950 on the main orchestra floor and 450 in the balcony.

www.thesmith.org

82 Seneca Street

Geneva, NY 14456

p: 315.781.5483

Other venues…

Connecticut

Massachusetts

New Hampshire

New York

Pennsylvania

Rhode Island

Vermont

- Upcoming Highlights -

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- Spotlight Artists -

- Just Announced -

Oct 26

The Haunt - Ithaca, NY

Oct 29

The Haunt - Ithaca, NY

with Big Thief

Nov 3

The Haunt - Ithaca, NY

with The Arkells + Will Varley

Nov 4

The Haunt - Ithaca, NY

Nov 5

The Haunt - Ithaca, NY

Nov 6

The Dock - Ithaca, NY

with Aaron Lee Tasjan

Nov 9

The Haunt - Ithaca, NY

- Social Updates -

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P.O. BOX 736
Ithaca, NY 14851